FODRAH Accessories

1. Introduction & Acceptance of Terms

These Terms & Conditions ('Terms') govern the relationship between FODRAH Accessories ('FODRAH', 'we', 'us', 'our') and any individual ('Customer', 'you', 'your') who visits, browses, or purchases from the FODRAH website.

By accessing our website or placing an order, you unconditionally accept these Terms. If you do not agree, you must not use our platform.

2. Nature of the Business — Handmade & Made-to-Order

2.1 No Two Items Are Identical

Each piece is uniquely handcrafted. Minor variations in shape, size, texture, and finish are natural and expected. These are the hallmark of genuine handmade craftsmanship and are not grounds for returns or refunds.

2.2 Color Representation Disclaimer

Product colors displayed online are subject to screen variations. We cannot guarantee a pixel-perfect color match.

2.3 Made-to-Order Production

Production begins only upon confirmed payment. Standard timeline is 3 to 5 business days. Orders cannot be cancelled once production has commenced.

3. Order Placement & Confirmation

Orders are placed exclusively through our official website. An order is confirmed only when payment is verified. FODRAH reserves the right to reject or cancel any order for reasons including suspected fraud or inability to produce a specific customization.

4. Pricing & Payment

All prices are in Saudi Riyals (SAR). We accept Bank Transfer, PayPal, and Cash on Delivery (COD) in eligible areas. Bank transfers must be completed within 48 hours to avoid cancellation.

5. Delivery & Shipping

FODRAH is not liable for delays caused by third-party courier services. Risk of loss passes to the Customer upon handover to the courier. Please ensure your delivery address is accurate.

6. Intellectual Property

All designs, patterns, and visual identities are the exclusive property of FODRAH. No element may be copied, reproduced, or distributed without written consent.

7. Limitation of Liability

Our maximum liability for any claim shall not exceed the total value paid for the order. We are not liable for indirect, incidental, or consequential damages.

9. Governing Law

These Terms are governed by the laws of the Kingdom of Saudi Arabia, including the E-Commerce Law and Consumer Protection Law. Disputes shall be referred to the competent courts in Riyadh.